Marketplace terms for firms
Version 2026-09-01
DRAFT – requires legal and professional-rules review (spec §16.4).
Firms must hold an active licence where they accept work, contact consumers only about the unlocked project, never resell or share contact data, and perform independent professional work without copying protected designs. Each unlocked lead costs one credit from the firm's monthly plan; unused credits roll over while the account is open. A lead can be returned for its credit within the published return window if no outcome was recorded; other refunds follow the published refund policy.
Firms must hold an active licence where they accept work, contact consumers only about the unlocked project, never resell or share contact data, and perform independent professional work without copying protected designs. Each unlocked lead costs one credit from the firm's monthly plan; unused credits roll over while the account is open. A lead can be returned for its credit within the published return window if no outcome was recorded; other refunds follow the published refund policy.